Bên cạnh PHÂN TÍCH ĐỀ THI TASK 1 VIẾT THƯ NGÀY 05/7/2020 "you are going to take a holiday and your friend agrees to stay at your house. Write a letter to him for" IELTS WRITING GENERAL MÁY TÍNH (kèm bài được sửa HS đạt 6.0 đi thi thật), IELTS TUTOR cũng cung cấp luyện đề: Ways of reducing staff turnover IELTS LISTENING SECTION 2.
I. Kiến thức liên quan
II. Đề bài & Audio Luyện đề: Ways of reducing staff turnover IELTS LISTENING SECTION 2
Questions 11 – 14
Choose the correct letter, A, B or C.
11. Many hotel managers are unaware that their staff often leave because of
A. a lack of training.
B. long hours.
C. low pay.
12. What is the impact of high staff turnover on managers?
A. an increased workload
B. low morale
C. an inability to meet targets
13. What mistake should managers always avoid?
A. failing to treat staff equally
B. reorganising shifts without warning
C. neglecting to have enough staff during busy periods
14. What unexpected benefit did Dunwich Hotel notice after improving staff retention rates?
A. a fall in customer complaints
B. an increase in loyalty club membership
C. a rise in spending per customer
Questions 15-20
Which way of reducing staff turnover was used in each of the following hotels?
Write the correct letter, A, B or C, next to Questions 15-20.
Ways of reducing staff turnover
A. improving relationships and teamwork
B. offering incentives and financial benefits
C. providing career opportunities
Hotels
15. The Sun Club ……………….
16. The Portland ……………….
17. Bluewater Hotels ……………….
18. Pentlow Hotels ……………….
19. Green Planet ……………….
20. The Amesbury ……………….
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